Why Are My Outlook Emails Stuck in Outbox? 7 Reliable Solutions

Published By Karen Chard

Approved By Rollins Duke

Published On August 6th, 2024

Reading Time 8 Min Read

Summary: Many people face issues resolving Microsoft Outlook emails stuck in outbox not sending, but they don’t find the right solution. Therefore, we need to rectify this problem ASAP to solve the troubling concerns related to Outlook email getting stuck in the outbox. We have summarized the different solutions associated with this issue.

Microsoft Outlook is one of the most influential personal information managers, and it helps users accomplish multiple tasks. It is not only one of the most popular email clients for businesses. Instead, it can achieve varied tasks such as calendaring, task managing, contact managing, etc.

However, Microsoft Outlook users often face particular issues, such as Microsoft Outlook emails stuck in outbox not sending. While communicating through their favorite email client, Outlook, some users usually need help with issues like resolving Outlook email stays in outbox as these emails are not delivered to the recipients.

To overcome this fuss, we must know how to solve this concern. Let’s consider some insights about the causes of this problem and its solutions. But first, let’s understand a user query.

User-Query: Jack has encountered many hassles as he has used MS Outlook over the years, but nowadays, he faces problems regarding Microsoft Outlook emails stuck in outbox not sending, He is continuously finding solutions regarding how to solve these concerns. But alas, he cannot find any requisite solution to this problem.

Why Are My Emails Stuck in Outbox Outlook Not Sending?

Various factors contribute to the recurring issue of Outlook emails getting stuck in the outbox and not being sent. One significant reason could be an unstable internet connection, as irregular connectivity often results in numerous problems. Another possible cause is a server outage, which can lead to emails remaining in the outbox. Additional reasons for this issue are outlined below:

Large Attachments: Outlook attachments often get stuck while sending emails because they are huge. In such a case, it becomes difficult to send these emails. These large attachments can either send the email or slow the entire process.
Misconfigured Email Authentication Settings: Your Outlook email’s authentication settings are misconfigured and inappropriate, which can interfere with email authentication settings.
Anti-virus or Anti-Spam Installed on Your Computer: Sometimes, an anti-virus or anti-spam installed on your computer is the sole reason emails hanging in outbox Outlook. Therefore, we should take remedial actions to remove the anti-virus from your computer.
Corrupted Outlook Profile: If your Microsoft Office Outlook profile is corrupted, it can lead to issues related to Outlook email getting stuck in outbox. Thus, we need to resolve the corrupted Outlook profile.
Outlook ad-ins: Many people sometimes have Outlook ad-ins in their Outlook profile. These ad-ins often create issues with Outlook email stays in outbox ad-ins.

All these issues related to emails hanging in outbox Outlook led to multiple problems. Therefore, we must rectify and solve these issues quickly to address them.

How to Fix the “Outlook Email Stuck in Outbox” Issue?

If you are also facing this “Microsoft Outlook emails stuck in outbox not sending” error, then don’t worry it’s common. And the best part is we have multiple ways to fix it. Some of them are given below in detail:

Try to Resend your Stuck Emails
Fix it by changing the password
Try to Run Outlook in Safe Mode
Update Your Outlook Version
Cross Check your Internet Connection
Compress Your Attachments Size
Clean Up your Outlook Account

#1: Try to Resend Your Stuck Emails

One of the critical steps that can help you is to resend your emails. Before resending your emails, you must also check that your internet connection is stable and that your emails are connected to the server. If all these steps go well, resending your emails will be fruitful.

Also, if your emails have multiple attached media like images, documents, and other files, then try to resend your email with fewer media.

#2: Fix It by Changing Password

If you often have this troubling concern about ensuring that your email does not stay in your Outlook Outbox, you should verify your Microsoft Outlook account’s password first.

Firstly, open your Microsoft Outlook account application.
Now, go to the Account’s Settings.
You can find the Account Settings option in the File menu.
In the Account’s Settings, you will find the option of your email account.
Click on this option.
After selecting this account, click on the Change Option.
Lastly, enter your Login information to access your Microsoft account.

#3: Try to Run Outlook in Safe Mode

If you cannot resolve the Microsoft Outlook emails stuck in outbox not sending, you must safely fix this troubling concern by running your Microsoft Outlook account. This helps eradicate all the problematic issues related to running your Outlook account.

To run your Microsoft Account safely, you should first press Windows + R. Go ahead and press Outlook/Safe, and then press OK. Pressing this key will help you open your account safely.

#4: Update Your Outlook & Office Apps

Users should update their MS Outlook profiles often, as it will help them resolve many troubling issues. Updating your Outlook profile will help you solve multiple problems, including the issues related to Outlook emails stuck in outbox.

Open your Outlook email client.
Go to the File tab and then the Office Accounts option.
Choose “Update Options” >> Update Now button.

#5: Cross-Check Your Internet Connection

This is the basic thing, which most of the users forget to check. So, if your emails are stuck in outbox Outlook, then first check your Internet connection is stable and working properly.

#6: Compress Your Attachments Size

Sometimes, when we have added large size of attachments or multiple media data like images, documents, audio, etc, it may cause “Microsoft Outlook emails stuck in the outbox not sending” issues. So, try to send the small-size of files or you can compress them to send.

#7: Clean Up Your Outlook Account

To solve your concerns about emails hanging in outbox Outlook, try cleaning your Microsoft account occasionally. Cleaning your account occasionally is quintessential if you want to solve your troubling concerns. You must also check and clean your Outbox Outlook account sent folder to solve your unnecessary hassles.

Firstly, open your Outlook account sent items folder.
Check out the sent items folder in your Microsoft Outlook account where you have stored the messages.
Check the sent item folder and find the emails you want to delete.
Right-click on these emails, and find those emails that you want to delete.

Cleaning your account is a significant breakthrough that will help you overcome issues related to Microsoft Outlook emails stuck in outbox not sending.

If none work, then there is a high chance that your file is corrupted or damaged and you should repair it. If your file is inaccessible or damaged, then you can opt for the Outlook PST Repair Tool by RecoveryTools.

This tool is excellent if you look forward to repairing your corrupted Outlook data files. With the help of this best-automated tool, you can quickly fix the email data files or repair the corrupted Outlook ted software; you can quickly load the files in the software panel using two options.

The first is a file, and the other is a folder. Using this tool will ultimately help solve the issues related to corrupted files. Hence, if your Microsoft Outlook emails stuck in your outbox not sending due to corrupted file issues, it will help you to resolve them.

Also Read:

Commonly Asked Questions

Q1: What is outbox in Outlook
Ans: Outbox is a folder in Outlook, which temporarily stores your outgoing emails before they are sent or delivered.

Q2: Will emails in the outbox eventually be sent?
Ans: Your email is temporarily stored on the Outbox folder, before sending the emails successfully. Your email is sent completely, once your emails leave the Outbox and are moved to the Send folder.

Q3: Why are my emails stuck in outbox?
Ans: There are multiple reasons why your emails are stays in outbox Outlook, first check your internet connection, maybe you are not connecting to the internet, and try to refresh your account.

Q4: Where is the outbox in Outlook
Ans: You will get the Outbox folder usually in the left folder panel in Outlook.

Q5: Why is my Outlook not refreshing new emails?
Maybe you are not connected to the internet, or your Outlook storage is full, which causes issues like Outlook not refreshing new emails.

Q6: Is it safe to clear Outlook cache?
Yes, it’s safe to clear your Outlook cache, it fixes multiple issues that appear in Outlook.

The Nutshell

In this article, we have seen diverse solutions related to Microsoft Outlook emails stuck in outbox not sending. Following these methods will help you overcome all the troubling concerns about hung up emails.

Following these solutions will help you minimize your frustration with not sending these Outlook emails getting stuck in the outbox. You can ask us in the comment section if you have any concerns or issues related to the problem. We will feel happy to exterminate all your issues.